Privacy Policy

Effective Date: 05.10.2026 Last Updated: 05.10.2026 KONKAN SEVA FOUNDATION respects the privacy of individuals who visit our website, communicate with us, donate, volunteer, become members, participate in our programmes or submit information to us. This Privacy Policy explains how we collect, use, protect and handle personal information. India's Digital Personal Data Protection Act, 2023 establishes a framework concerning processing of digital personal data, and the Government has also notified the Digital Personal Data Protection Rules, 2025 with a phased commencement framework. MeitY 1. Information We May Collect Depending on how you interact with us, we may collect: Personal Information - Full name - Residential/correspondence address - Email address - Mobile number - Date of birth, where required - Identification information where legally necessary - Occupation/professional information - Membership details - Volunteer details Donation Information For donations, we may collect information necessary to process and acknowledge the contribution. Payment card, UPI or banking information may be processed directly by the relevant payment gateway and may not be stored by the Foundation. Communication Information We may retain information contained in: - Emails - Contact forms - WhatsApp communications - Telephone enquiries - Grievances - Applications - Feedback - Other communications 2. How We Use Information Information may be used for: - Processing donations. - Issuing donation acknowledgements/receipts. - Processing membership applications. - Managing volunteers. - Responding to enquiries. - Handling grievances. - Providing lawful assistance. - Organising programmes and events. - Communicating Foundation activities. - Maintaining records. - Meeting accounting, statutory and legal obligations. - Preventing fraud and misuse. - Improving our website and services. - Sending important organisational communications. 3. Legal and Public-Welfare Activities Where individuals voluntarily submit information concerning grievances, public-interest matters, environmental concerns, legal-awareness matters or other issues, such information may be processed for the purpose of examining and responding to the matter. The Foundation will seek to handle such information responsibly and only to the extent reasonably necessary for the relevant purpose. 4. Sharing of Information We may share information where reasonably necessary with: - Payment service providers - IT and hosting service providers - Professional advisers - Auditors - Government authorities - Courts, tribunals or statutory authorities - Law-enforcement authorities where legally required - Partner organisations involved in an authorised programme - Service providers working on behalf of the Foundation We do not intend to sell personal information to third parties. 5. Payment Information Online payments may be processed through third-party payment gateways. The payment gateway may collect and process payment information under its own privacy policy and security procedures. The Foundation does not request users to send passwords, OTPs, PINs or complete banking credentials through email, WhatsApp or social media. Never share your UPI PIN, ATM PIN, CVV or OTP with anyone claiming to represent the Foundation. 6. Cookies Our website may use cookies or similar technologies to: - Maintain website functionality. - Understand website usage. - Improve user experience. - Analyse traffic. - Maintain security. Users may be able to control cookies through their browser settings. 7. Data Security We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure. 8. Data Retention Personal information may be retained for as long as reasonably necessary to: - Fulfil the purpose for which it was collected. - Maintain organisational records. - Meet accounting requirements. - Comply with applicable law. - Resolve disputes. - Prevent fraud or misuse. - Protect legal rights. Where information is no longer required, it may be deleted, anonymised or otherwise handled in accordance with applicable law. 9. Children's Information Our programmes may involve children and young persons. Where personal information relating to children is collected, the Foundation will take appropriate steps consistent with applicable law and required parental/guardian permissions. 10. Your Rights and Requests Subject to applicable law, individuals may contact us regarding their personal information and may request appropriate correction, access, withdrawal of consent or other applicable rights. Requests may be submitted to: ksfoundationgoa@gmail.com We may require reasonable verification before processing a request. 11. Privacy Complaints For privacy-related complaints or concerns, please contact: KONKAN SEVA FOUNDATION Email: ksfoundationgoa@gmail.com Mobile: +91 9112220996 12. Changes to Privacy Policy This Privacy Policy may be updated periodically to reflect changes in our activities, technology or applicable law.